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Fumée

Monitoring, Management and Governance of
Information Systems

Take a broader view to see always further

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Fumée

cairneo

Applications

and

Technologies

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A paradigm

Take a broader view to see                                                                                   always further

The applications and the underlying technologies involved in their operation, are linked for a top / down approach to the Information System.

The business application, the real raison d'être of the Information Systems Department, stands out as a major entry point into cairneo for a cross-functional vision.

The Information System and its various domains brought together on a single console for a global view.

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A holistic approach

The necessary visibility on the Information System

cairneo collects, stores, processes, publishes and distributes information to provide an overview of the Information System.

This approach transcribes the company's IT strategies, security and compliance policies, business processes, applications, data, technology infrastructures and human resources, including the different stakeholders involved and their relationship to other parts of the system.

The objective of this comprehensive approach is to understand how the information system supports the strategic objectives of the company or any organization and to enable effective planning and decision-making in information technology.

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Global Approach
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A comprehensive view

The Information System in the service of Business

cairneo links the different components of an Information System, such as business processes, applications, data, infrastructures and users in order to understand how they interact with each other.

This understanding facilitates the improvement of the Information System's performance by identifying :​

  • areas where improvements can be made,

  • the points of dependency between the different elements of an Information System,

  • the impacts that changes made to an element can have on other parts of the System.

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A shared information

CAIRNEO facilitates communication

cairneo provides technical experts within the IT Department with key technical information in their specific domain, while also offering an overall and cross-functional vision of the Information System.

cairneo provides non-technical stakeholders such as managers and business users with information tailored to their profile.

cairneo facilitates communication not only among IT Stakeholders but also between IT and business stakeholders. Several communication channels are available.

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Carousel

Intranet

Mobile IT

Communication channels

Video Wall

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Widgets
System Weather, Vertical

Color coding

Business language

Simplified information

Dashboards

Indicators - KPI
Management, Governance

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Metrics

Charts

Technical language

Technical indicators

Technical information

Dashboards
Opérations, Production, ...

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pyramides

Single
Sign-On

Profile-based access

Codeless "Customization"

Dynamic data-driven visualization

Unified
interface

Continuous alignment with the I.S.

I.S. Monitoring

Change tracking

Maintenances and operations

Daily
service

Monthly Meetings

Lumières technologiques

Reduced flows

Distributed
databases

High resilience

Agent-based / Agent less

Multi-level sensors

Technological
platform

Code

Monitoring, Management
and Governance

I.S. System Mapping

I.S. Security

Software
suite

Changes

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cairneo

A cairnis solution

The solution for monitoring, management, and governance

A daily service for constant visibility as close as possible to the reality of the Information System.

A unified interface for easily accessible information across all média, enabling optimized production and enhanced mobility.

A software suite offering rich features for holistic visibility into Information Systems, a key requirement for effective management of an Information System that supports the business objectives of the enterprise or organization.

An advanced technology platform distinguished by its architecture and features that combines robustness, resilience, and ease of integration within the Information System.

A daily service

Questions, Answers, Actions

For the past few days, we have noticed incidents on incoming data streams from our payroll partner. The reception of files is late or even inon-fonctional.

We would like to highlight the work carried out by the System team in terms of adressing  actions related to securing the IT System.

Could you provide us with a dashboard of the operation of the access management equipment located on the various sites.?

Receiving alerts

sent

to Clients

Periodic follow-up meeting

Real-time monitoring of
customer
Information Systems

We sporadically encounter degraded processing times in our  messaging software without this being noticeable in terms of server load. How could we be alerted to such anomalies ?

We would like to visualize the application access rights managed through Active Directory groups, particularly to identify obsolete groups in order to enhance our access security. Could you propose a solution for us ?

BCP / DRP
of

cairneo solution

Keep cairneo
in
Good Working

Monitoring
the performance
of

cairneo

Operation
of the solution
cairneo

We have regular complaints from external  users of our geographic information system. However, seen from the IT Department, everything seems normal !

I would like to visualize on a geographical map the route of my optical fibers.

Preventive
Maintenance of

cairneo

Corrective
Maintenance of

cairneo

Adaptative
Maintenance of

cairneo

Reactive
Maintenance of

cairneo

Prédictive
Maintenance of

cairneo

Some of our users are complaining about not being able to log in while working remotely.

An efficient approach

The effective visibility to optimize time and resources of IT Department

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1'

?

Necessary time
to evaluate
an information system with "
cairneo"

And you ?
How long ?

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2

?

?

Number of useful clicks to access details
with

"cairneo"

And you ?
How many clicks?

Centre d'appels

3'

Time spent
to formulate
your request to

"cairnis"

"cairnis"
is processing
your request

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Monitoring, Management and Governance

A cairn

totally integrated

CAIRNEO sheds light on the components of an Information System as well as its environment - Inverters, Air Conditioning, Access Security, Automata, ... -

CAIRNEO informs day after day, from the data collected and in a fully automated way, the operational management processes proposed by the ITIL best practice guide.

CAIRNIS supports its Clients in setting up Governance dashboards that reflect the Service Management System (S.M.S.) chosen by the Client, such as ISO 20000, Cobit 5 or customized solutions based on operational management processes and CAIRNEO technology.

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Apps

Infrastructure

Flow

Environment

MONITORING

Availability Management

...

ITIL

Service Level
Management

Change Management

Capacity Management

MANAGEMENT

Custom

ISO20000

COBIT 5

SMS

GOVERNANCE

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Applications, flows and Infrastructures

Efficiency as a daily guide

cairneo collection of data utilesat all points of an Information System.

cairneo relies on many automated tasks to process the collected data.

cairneo stallreads the links between applications, flows and infrastructuresof an IT value chain.

cairneo adds to this IT value chain visibility on the automatons  in connection with a application.

cairneo takes into account the environment essential to the operation of an Information System (Inverters, Air Conditioning, Access Security, etc.).

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Availability and Service Levels

The reasons for an Information Systems Department

cairneo ensures in real time the availability and level of service offered to Users by each application.

cairneo calculate thavailability of an application  over a given time range.

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Cartography

Automation at the service of a time-consuming activity

cairneo assists and guides the user in creating mappings that are compliant with A.N.S.S.I. recommendations from the components of the IT system: network, technologies, applications, flows, users, ..., and additional information entered or uploaded.

CAIRNEO offers the 'drawing board,' an online tool that combines powerful drawing capabilities with a detailed, automated and up-to-date  knowledge of IT components.

cairneo expands traditional technical and application mappings: flows, master plans, land use plans, site plans, layout, ....

cairneo directly visualizes the availability and service levels of the components of the IT system described in the mapping: Equipment, sites, work areas, ...

cairneo enhances the knowledge of applications : G.D.P.R., access rights, ....

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Security

Everyone's responsability

cairneo promotes collective vigilance for greater responsiveness through its ability to share and disseminate information in a controlled manner.

cairneo monitors the components of the IS dedicated to security just as it does for the other technological areas of the Information System.

cairneo provides an updated report on the digital security of monitored components.

cairneo ensures the smooth running of backups until their successful completion.

cairneo analyzes all types of technical logs, whatever their format.