
Monitoring, Management and Governance of
Information Systems
Take a broader view to see always further


A paradigm
Take a broader view to see always further
The applications and the underlying technologies involved in their operation, are linked for a top / down approach to the Information System.
The business application, the real raison d'être of the Information Systems Department, stands out as a major entry point into cairneo for a cross-functional vision.
The Information System and its various domains brought together on a single console for a global view.

A holistic approach
The necessary visibility on the Information System
cairneo collects, stores, processes, publishes and distributes information to provide an overview of the Information System.
This approach transcribes the company's IT strategies, security and compliance policies, business processes, applications, data, technology infrastructures and human resources, including the different stakeholders involved and their relationship to other parts of the system.
The objective of this comprehensive approach is to understand how the information system supports the strategic objectives of the company or any organization and to enable effective planning and decision-making in information technology.










A comprehensive view
The Information System in the service of Business
cairneo links the different components of an Information System, such as business processes, applications, data, infrastructures and users in order to understand how they interact with each other.
This understanding facilitates the improvement of the Information System's performance by identifying :
-
areas where improvements can be made,
-
the points of dependency between the different elements of an Information System,
-
the impacts that changes made to an element can have on other parts of the System.

A shared information
CAIRNEO facilitates communication
cairneo provides technical experts within the IT Department with key technical information in their specific domain, while also offering an overall and cross-functional vision of the Information System.
cairneo provides non-technical stakeholders such as managers and business users with information tailored to their profile.
cairneo facilitates communication not only among IT Stakeholders but also between IT and business stakeholders. Several communication channels are available.


Carousel
Intranet
Mobile IT
Communication channels
Video Wall

Widgets
System Weather, Vertical
Color coding
Business language
Simplified information
Dashboards
Indicators - KPI
Management, Governance

Metrics
Charts
Technical language
Technical indicators
Technical information
Dashboards
Opérations, Production, ...




Single
Sign-On
Profile-based access
Codeless "Customization"
Dynamic data-driven visualization
Unified
interface

Continuous alignment with the I.S.
I.S. Monitoring
Change tracking
Maintenances and operations
Daily
service
Monthly Meetings

Reduced flows
Distributed
databases
High resilience
Agent-based / Agent less
Multi-level sensors
Technological
platform

Monitoring, Management
and Governance
I.S. System Mapping
I.S. Security
Software
suite
Changes

cairneo
A cairnis solution
The solution for monitoring, management, and governance
A daily service for constant visibility as close as possible to the reality of the Information System.
A unified interface for easily accessible information across all média, enabling optimized production and enhanced mobility.
A software suite offering rich features for holistic visibility into Information Systems, a key requirement for effective management of an Information System that supports the business objectives of the enterprise or organization.
An advanced technology platform distinguished by its architecture and features that combines robustness, resilience, and ease of integration within the Information System.

A daily service
Questions, Answers, Actions
For the past few days, we have noticed incidents on incoming data streams from our payroll partner. The reception of files is late or even inon-fonctional.
We would like to highlight the work carried out by the System team in terms of adressing actions related to securing the IT System.
Could you provide us with a dashboard of the operation of the access management equipment located on the various sites.?
Receiving alerts
sent
to Clients
Periodic follow-up meeting
Real-time monitoring of
customer
Information Systems
We sporadically encounter degraded processing times in our messaging software without this being noticeable in terms of server load. How could we be alerted to such anomalies ?
We would like to visualize the application access rights managed through Active Directory groups, particularly to identify obsolete groups in order to enhance our access security. Could you propose a solution for us ?
BCP / DRP
of
cairneo solution
Keep cairneo
in
Good Working
Monitoring
the performance
of
cairneo
Operation
of the solution cairneo
We have regular complaints from external users of our geographic information system. However, seen from the IT Department, everything seems normal !
I would like to visualize on a geographical map the route of my optical fibers.
Preventive
Maintenance of
cairneo
Corrective
Maintenance of
cairneo
Adaptative
Maintenance of
cairneo
Reactive
Maintenance of
cairneo
Prédictive
Maintenance of
cairneo
Some of our users are complaining about not being able to log in while working remotely.

An efficient approach
The effective visibility to optimize time and resources of IT Department
?
Necessary time
to evaluate
an information system with "cairneo"
And you ?
How long ?
?
?
Number of useful clicks to access details
with
"cairneo"
And you ?
How many clicks?

Time spent
to formulate
your request to
"cairnis"
"cairnis"
is processing
your request

Monitoring, Management and Governance
A cairn
totally integrated
CAIRNEO sheds light on the components of an Information System as well as its environment - Inverters, Air Conditioning, Access Security, Automata, ... -
CAIRNEO informs day after day, from the data collected and in a fully automated way, the operational management processes proposed by the ITIL best practice guide.
CAIRNIS supports its Clients in setting up Governance dashboards that reflect the Service Management System (S.M.S.) chosen by the Client, such as ISO 20000, Cobit 5 or customized solutions based on operational management processes and CAIRNEO technology.


Apps
Infrastructure
Flow
Environment
MONITORING
Availability Management
...
ITIL
Service Level
Management
Change Management
Capacity Management
MANAGEMENT
Custom
ISO20000
COBIT 5
SMS
GOVERNANCE


Applications, flows and Infrastructures
Efficiency as a daily guide
cairneo collection of data utilesat all points of an Information System.
cairneo relies on many automated tasks to process the collected data.
cairneo stallreads the links between applications, flows and infrastructuresof an IT value chain.
cairneo adds to this IT value chain visibility on the automatons in connection with a application.
cairneo takes into account the environment essential to the operation of an Information System (Inverters, Air Conditioning, Access Security, etc.).

Availability and Service Levels
The reasons for an Information Systems Department
cairneo ensures in real time the availability and level of service offered to Users by each application.
cairneo calculate the availability of an application over a given time range.













Cartography
Automation at the service of a time-consuming activity
cairneo assists and guides the user in creating mappings that are compliant with A.N.S.S.I. recommendations from the components of the IT system: network, technologies, applications, flows, users, ..., and additional information entered or uploaded.
CAIRNEO offers the 'drawing board,' an online tool that combines powerful drawing capabilities with a detailed, automated and up-to-date knowledge of IT components.
cairneo expands traditional technical and application mappings: flows, master plans, land use plans, site plans, layout, ....
cairneo directly visualizes the availability and service levels of the components of the IT system described in the mapping: Equipment, sites, work areas, ...
cairneo enhances the knowledge of applications : G.D.P.R., access rights, ....

Security
Everyone's responsability
cairneo promotes collective vigilance for greater responsiveness through its ability to share and disseminate information in a controlled manner.
cairneo monitors the components of the IS dedicated to security just as it does for the other technological areas of the Information System.
cairneo provides an updated report on the digital security of monitored components.
cairneo ensures the smooth running of backups until their successful completion.
cairneo analyzes all types of technical logs, whatever their format.
cairneo analyzes the application logs provided by the business applications.
cairneo follows the recommendations of ANSSI and puts online the tool proposed in the "Computer Hygiene Guide" presenting 42 safety rules.


Risk assessment
Ebios Risk Manager
An iterative approach proposed by ANSSI with the support of the Ebios Group.

CAIRNEO
Simplified approach
cairneo offers direct access to method sheets.
cairneo provide immediate access to information on the Information System (applications, infrastructures, ...) and its ecosystem (Suppliers, ...) necessary for defining the framework and security base.
cairneo publishes the summary tables of the workshops and the associated method sheets.
cairneo facilitates the definition of operational scenarios thanks to its "drawing board".
cairneo secures the process by limiting access to people with the right level of authorization.

Additional Services
The keys to optimization
CAIRNIS offers generalist training in its field of expertise.
CAIRNIS supports Information Systems Departments in creating their initial information System mapping.
CAIRNIS shares its extensive years of experience in resolving complex problems whose origins are difficult to identify, in the context of its practical advice services.

Trainings
"CAIRNEO"

Trainings
Generalists
Trainings
Advice
convenient
based on real-life situations

Consulting
Accompaniement
Information System Mapping

Support

Change Management
Everyone's Business

CAIRNEO makes it easier to prepare for deployments and changes by providing direct access to necessary information offered by the other functionalities of the solution.
CAIRNEO simplifies impact analyzis by leveraging the views offered by its IS mapping functionality.
CAIRNEO establishes the link between activities, resources, stakeholders, profiles, projects and documentation.
CAIRNEO models production deployments, the most frequent changes.
CAIRNEO ensures overall consistency.
CAIRNEO offers automatic remediation following the modifications made.
A clearly identified life cycle.

CAIRNEO keeps the actors informed at all times of the start of production, of the change in the progress of the activities.
CAIRNEO allows users to assess the quality of services.
CAIRNEO publishes indicators and dashboards.
CAIRNEO facilitates communication by relying on the communication functionalities offered by the solution.

Hyperconverged infrastructures
Containerization and microservices

Search engine
Technology
of the market
Artificial Intelligence
Microservices Architecture

NoSQL Databases and Graph Databases
Self adaptive agent
Scanners intelligents
Research
Development
MicroServices User Interface
Technological
Evolutions

Centralization of control
Acces Control
Support for
daily activities
Log Repository
Customer Needs
Multidimensional
Dashboards

A scalable solution
A cairnis mindset
cairnis monitors technology and implements innovative solutions to keep up with the times.
cairnis listens to its Customers and takes into account their needs and ideas for improving the cairneo solution.
cairnis has been conducting research and development for many years.

Cairneo
Limited data center footprint
Limited storage footprint
Limited network footprint
Retention management
Native Multi-Client





