
Monitoring, Management and Governance of
Information Systems
Take a broader view to see always further


A paradigm
Take a broader view to see always further
The applications and the underlying technologies involved in their operation, are linked for a top / down approach to the Information System.
The business application, the real raison d'être of the Information Systems Department, stands out as a major entry point into cairneo for a cross-functional vision.
The Information System and its various domains brought together on a single console for a global view.

A holistic approach
The necessary visibility on the Information System
cairneo collects, stores, processes, publishes and distributes information to provide an overview of the Information System.
This approach transcribes the company's IT strategies, security and compliance policies, business processes, applications, data, technology infrastructures and human resources, including the different stakeholders involved and their relationship to other parts of the system.
The objective of this comprehensive approach is to understand how the information system supports the strategic objectives of the company or any organization and to enable effective planning and decision-making in information technology.










A comprehensive view
The Information System in the service of Business
cairneo links the different components of an Information System, such as business processes, applications, data, infrastructures and users in order to understand how they interact with each other.
This understanding facilitates the improvement of the Information System's performance by identifying :​
-
areas where improvements can be made,
-
the points of dependency between the different elements of an Information System,
-
the impacts that changes made to an element can have on other parts of the System.

A shared information
CAIRNEO facilitates communication
cairneo provides technical experts within the IT Department with key technical information in their specific domain, while also offering an overall and cross-functional vision of the Information System.
cairneo provides non-technical stakeholders such as managers and business users with information tailored to their profile.
cairneo facilitates communication not only among IT Stakeholders but also between IT and business stakeholders. Several communication channels are available.


Carousel
Intranet
Mobile IT
Communication channels
Video Wall

Widgets
System Weather, Vertical
Color coding
Business language
Simplified information
Dashboards
Indicators - KPI
Management, Governance

Metrics
Charts
Technical language
Technical indicators
Technical information
Dashboards
Opérations, Production, ...




Single
Sign-On
Profile-based access
Codeless "Customization"
Dynamic data-driven visualization
Unified
interface

Continuous alignment with the I.S.
I.S. Monitoring
Change tracking
Maintenances and operations
Daily
service
Monthly Meetings

Reduced flows
Distributed
databases
High resilience
Agent-based / Agent less
Multi-level sensors
Technological
platform

Monitoring, Management
and Governance
I.S. System Mapping
I.S. Security
Software
suite
Changes

cairneo
A cairnis solution
The solution for monitoring, management, and governance
A daily service for constant visibility as close as possible to the reality of the Information System.
A unified interface for easily accessible information across all média, enabling optimized production and enhanced mobility.
A software suite offering rich features for holistic visibility into Information Systems, a key requirement for effective management of an Information System that supports the business objectives of the enterprise or organization.
An advanced technology platform distinguished by its architecture and features that combines robustness, resilience, and ease of integration within the Information System.

A daily service
Questions, Answers, Actions
For the past few days, we have noticed incidents on incoming data streams from our payroll partner. The reception of files is late or even inon-fonctional.
We would like to highlight the work carried out by the System team in terms of adressing actions related to securing the IT System.
Could you provide us with a dashboard of the operation of the access management equipment located on the various sites.?
Receiving alerts
sent
to Clients
Periodic follow-up meeting
Real-time monitoring of
customer
Information Systems
We sporadically encounter degraded processing times in our messaging software without this being noticeable in terms of server load. How could we be alerted to such anomalies ?
We would like to visualize the application access rights managed through Active Directory groups, particularly to identify obsolete groups in order to enhance our access security. Could you propose a solution for us ?
BCP / DRP
of
cairneo solution
Keep cairneo
in
Good Working
Monitoring
the performance
of
cairneo
Operation
of the solution cairneo
We have regular complaints from external users of our geographic information system. However, seen from the IT Department, everything seems normal !
I would like to visualize on a geographical map the route of my optical fibers.
Preventive
Maintenance of
cairneo
Corrective
Maintenance of
cairneo
Adaptative
Maintenance of
cairneo
Reactive
Maintenance of
cairneo
Prédictive
Maintenance of
cairneo
Some of our users are complaining about not being able to log in while working remotely.

An efficient approach
The effective visibility to optimize time and resources of IT Department
?
Necessary time
to evaluate
an information system with "cairneo"
And you ?
How long ?
?
?
Number of useful clicks to access details
with
"cairneo"
And you ?
How many clicks?

Time spent
to formulate
your request to
"cairnis"
"cairnis"
is processing
your request

Monitoring, Management and Governance
A cairn
totally integrated
CAIRNEO sheds light on the components of an Information System as well as its environment - Inverters, Air Conditioning, Access Security, Automata, ... -
CAIRNEO informs day after day, from the data collected and in a fully automated way, the operational management processes proposed by the ITIL best practice guide.
CAIRNIS supports its Clients in setting up Governance dashboards that reflect the Service Management System (S.M.S.) chosen by the Client, such as ISO 20000, Cobit 5 or customized solutions based on operational management processes and CAIRNEO technology.


Apps
Infrastructure
Flow
Environment
MONITORING
Availability Management
...
ITIL
Service Level
Management
Change Management
Capacity Management
MANAGEMENT
Custom
ISO20000
COBIT 5
SMS
GOVERNANCE






